In socal switch to dslextreme
Cox Communications has fully on-shore support. Here in SD they are
actually LOCAL.
Their TS staff are responsive and courteous. I only wish their network
were more reliable. (They're better than SBC in my experience, however.)
In Verizon land, residential customers do not have
CLEC voice or DSL alternatives. We do not have Cox.
Our area is served by Charter Communications who has
the broadband cable monopoly. Verizon has the fiber
monopoly with their FIOS. AT&T fiber is not possible
in Verizon land. Nobody competes against Verizon for
residential service in Southern California. However,
Charter cable customers can get dial tone and data
services.
matthew black
e-mail postmaster
bargaining unit 9 representative
csueu chapter 315
network services BH-188
california state university, long beach
1250 bellflower boulevard
long beach, ca 90840-0101
work phone: 562-985-5144
Matthew Black wrote:
Going through COVAD's interactive DSL chooser,
there are no options for RESIDENTIAL service.
<http://covad.com/web/index.html>
DSLextreme is charging a higher price than Verizon
and I suspect they are simply reselling Verizon's
DSL rather than connecting my copper to their
network. That's hardly what I consider CLEC service.
I could be wrong and would switch if I could. But I
don't see them offering voice and that's why I conclude
they are reselling Verizon's DSL service.
matthew black
california state university, long beach
They are probably using Verizon for the local loop, but they also <hopefully> have their own DSLAM's and Layer 3 network to transport your data. That would be a good question to ask them. It sounds like you have a price/quality issue going on. Do you want to pay a little more for better service? If price is your main qualifier then you may be stuck vis a vis quality.
Mike
Actually the resell sbc primarily.
Sounds like a business opportunity to me.
Given any thought to Sprint EV-DO?
Tomas L. Byrnes wrote:
Sounds like a business opportunity to me.
Given any thought to Sprint EV-DO?
You can not seriously consider a 3G technology as broadband replacement.
It is midband at best, especially because there is no control on contention.
Kind regards,
Martin List-Petersen
Airwire
Hence my positing that there was a business opportunity, for real wireless broadband.
He's in Long Beach CA. The Verizon service are in So-Cal is actually many of the most affluent communities.
Nollaig Shona Duit!
Matthew Black wrote:
Going through COVAD's interactive DSL chooser,
there are no options for RESIDENTIAL service.<Cloud Access Security Broker (CASB) | GTT;
DSLextreme is charging a higher price than Verizon
and I suspect they are simply reselling Verizon's
DSL rather than connecting my copper to their
network. That's hardly what I consider CLEC service.
I could be wrong and would switch if I could. But I
don't see them offering voice and that's why I conclude
they are reselling Verizon's DSL service.
You get what you pay for (most of the time).
Most locals do resell the ILEC service. However, they have more access to the ILEC than you do (bigger customer and all that), and they take over at layer 2. If you think you'll get worse service from a local ISP because they aren't a CLEC, you'd be dead wrong.
~Seth
I believe they are using SBC and Verizon's dslams and just have an ATM
cloud that touches their routers. Still, I see better throughput
from them than I did from SBC. When I had my own RLAN (private DSL
network on SBC dslams) I actually got great bandwidth.
Matthew Black wrote:
Going through COVAD's interactive DSL chooser,
there are no options for RESIDENTIAL service.
So choose "business". In the world of mass-market ISPs,
"residential" means "end-user without clue who cares only about price,
not service". You actually want business.
Yes, you will pay more. You've established that you don't like the
service level you receive at the rate you are currently paying.
DSLextreme is charging a higher price than Verizon
and I suspect they are simply reselling Verizon's
DSL ...
If their customer service/tech support is better, why do you care
how they get the packets to your equipment?
I don't see them offering voice and that's why I conclude
they are reselling Verizon's DSL service.
Pure speculation on my part, but maybe they just aren't interested
in the voice market.
-- Ben
Matthew Black wrote:
Matthew Black wrote:
Cox Communications has fully on-shore support. Here in SD they are
actually LOCAL.In Verizon land, residential customers do not have
CLEC voice or DSL alternatives. We do not have Cox.
Our area is served by Charter Communications who has
the broadband cable monopoly. Verizon has the fiber
monopoly with their FIOS. AT&T fiber is not possible
in Verizon land. Nobody competes against Verizon for
residential service in Southern California.Sir, both COVAD and DSLExtreme beg to differ. Seriously. I just checked.
--
The histories of mankind are histories only of the higher classes.Thomas Malthus
Going through COVAD's interactive DSL chooser,
there are no options for RESIDENTIAL service.<Cloud Access Security Broker (CASB) | GTT;
DSLextreme is charging a higher price than Verizon
and I suspect they are simply reselling Verizon's
DSL rather than connecting my copper to their
network. That's hardly what I consider CLEC service.
I could be wrong and would switch if I could. But I
don't see them offering voice and that's why I conclude
they are reselling Verizon's DSL service.matthew black
california state university, long beach
I have 25 DSLExtreme lines along with 3 other providers in businesses
all around the SoCal area. The local loop is whatever the telco is, but
the network is their own.
The service was better a few years ago, but it's still far exceeds what
the big telco provides. The DSLX techs know their stuff and only once
did I have a tech not believe me. On the last call, the tech asked me if
I checked the DSL filters and I told them I had a hole house Selco box
at the MPOE and ran a dedicated cat5 wire as the phone like for the DSL
modem. The tech understood what I had did. No ATT, SBC, or Verizon tech
has ever understood that.
For one location, because of the distance, I had to order an IDSL line
from Covad (SBC owned the wires). I ran a cat5 drop from MPOE to the
office to make the tech's job easier. (yes I use cat5 for phone and
everything. Why not?)
Well, the install date came, the Covad tech came out and installed it,
but left with it not working.
So the blame game went on between SBC and Covad for 2 months before a
time could be arranged when both could be at the location at the same time.
When Covad connects the DSL modem to the pair at the MPOE the modem
makes a hissing sound. Covad proclaims the pair is bad. SBC guy says the
pair test good. SBC swaps to a new pair, but hissing remains. During
this time they are both on hold to the same call center, with their cell
phones on speaker. It was the same on hold music so it was sort of like
listening in stereo. Both basically sat around for 3 hours on hold
until the SBC guy gave up and left. Covad guy's phone battery went dead
10 minutes later. Nobody ever got a tech on the phone.
To prove that the hissing noise was causing the problem, Covad guy
connected his laptop up and quickly got on the internet. Everything was
working fine. I guess nobody checked 3 hours ago and just assumed it
didn't work.
He tossed me a box with the modem and left. I was left to punch down the
phone lines and put the modem in the office. It was then I discovered
IDSL has about 130 volts running in the lines. Outch.
The IDSL line stopped working 2 years later so I replaced it with an
EVDO modem. Been fine since.
ATT is worse. I had a DSL guy install the DSL in a vacant abandoned
building twice. The business moved down the block, but the ATT guy just
went to the old building again and again. it took 4 months for that ATT
install.