Web/Streaming issues

Been getting complaints from customers about web services such Netflix,
Youtube, Facebook and Snapchat either slow to load or not loading at all
and yet speed tests seem to be ok.

We keep checking our network equipment for issues and not able to identify
any as of yet

We have two 10gig connections to Wolfe and Zayo. Are others seeing similar
issues?

speed tests aren't necessarily related at all with (at least) youtube and
netflix... you may have constrained pipes to the endpoints those services
expose to your users, which are different from the endpoints used/exposed
to them via speedtest(s).