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1

could someone else please check the dns for www.united.com? the servers
for united.com seem to delegate www.united.com, but the delegatee seems
not to return an soa. i get very confusing results.

randy, feeling stoopid

2

[sk@lexus]$ host -a www.united.com
Trying null domain
Trying domain "isprime.com"
rcode = 3 (Non-existent domain), ancount=0
Trying null domain
Host not found, try again.

Sincerely,

Scott Kupferschmidt
ISPrime, Inc.
866.502.4678 ext. 3
AIM: Scott ISPrime - ICQ: 174337249

3

btw, when querying bind9 and requesting
'any www.united.com', i get servfail, but when requesting
'A www.united.com', i do get a response.

that is the reaction to their misconfiguration.

i am in a dual-stack universe over here (iij/tokyo). so the
browser, looking for an A or AAAA, probably issues a query
for ANY.

united's dns is sorely broken. anyone know how to get their
attention. i can't email to postmaster@... for the same
reason.

randy

4

Hmmmmmm
host -t NS united.com:
united.com name server dns02.uls-prod.com.
united.com name server dns01.uls-prod.com.

host -t A www.united.com dns01.uls-prod.com:
www.united.com has address 64.95.89.8

host -t A www.united.com dns02.uls-prod.com:
www.united.com has address 64.95.89.8

host -t SOA united.com dns01.uls-prod.com:
united.com SOA ns0.uls-prod.com. hostinfo.ualloyalty.com. 2002112102 300
3600 604800 86400

host -t SOA united.com dns02.uls-prod.com:
united.com SOA ns0.uls-prod.com. hostinfo.ualloyalty.com. 2002112102 300
3600 604800 86400

5

Doesn't look good...

<rrv@emily> Home 3% dig @a.gtld-servers.net www.united.com

; <<>> DiG 8.3 <<>> @a.gtld-servers.net www.united.com
; (1 server found)
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 2
;; QUERY SECTION:
;; www.united.com, type = A, class = IN

;; AUTHORITY SECTION:
united.com. 2D IN NS DC1LBS1.ULS-PROD.com.
united.com. 2D IN NS DC2LBS1.ULS-PROD.com.

;; ADDITIONAL SECTION:
DC1LBS1.ULS-PROD.com. 2D IN A 64.95.89.4
DC2LBS1.ULS-PROD.com. 2D IN A 64.95.88.4

;; Total query time: 104 msec
;; FROM: emily.isdn.uiuc.edu to SERVER: a.gtld-servers.net 192.5.6.30
;; WHEN: Sun Feb 23 23:37:35 2003
;; MSG SIZE sent: 32 rcvd: 117

<rrv@emily> Home 4% dig @DC1LBS1.ULS-PROD.com. www.united.com. any

; <<>> DiG 8.3 <<>> @DC1LBS1.ULS-PROD.com. www.united.com. any
; (1 server found)
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 4
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; QUERY SECTION:
;; www.united.com, type = ANY, class = IN

;; Total query time: 55 msec
;; FROM: emily.isdn.uiuc.edu to SERVER: DC1LBS1.ULS-PROD.com. 64.95.89.4
;; WHEN: Sun Feb 23 23:37:57 2003
;; MSG SIZE sent: 32 rcvd: 32

<rrv@emily> Home 5% dig @DC2LBS1.ULS-PROD.com. www.united.com. any

; <<>> DiG 8.3 <<>> @DC2LBS1.ULS-PROD.com. www.united.com. any
; (1 server found)
;; res options: init recurs defnam dnsrch
;; got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 4
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; QUERY SECTION:
;; www.united.com, type = ANY, class = IN

;; Total query time: 72 msec
;; FROM: emily.isdn.uiuc.edu to SERVER: DC2LBS1.ULS-PROD.com. 64.95.88.4
;; WHEN: Sun Feb 23 23:38:32 2003
;; MSG SIZE sent: 32 rcvd: 32

<rrv@emily> Home 6%

6

btw, for every answer from someone with clue also trying to debug
united's little mess, i get six emails from idiots, a lawyer,
wannabes, and other clue-free lurkers, whose inability to diagnose
dns is amusing at best, telling me how it works for them.

if you don't actually know the dns seriously, please get your
finger away from the reply key.

randy

7

ross? lazarus arises! wow!

could someone else please check the dns for www.united.com?

Doesn't look good...

they seem to be making similar messes with ual.com, ua2go, ...
and all the stuff that links from their pages.

but it probably 'works' if your host is not dual stack, could you
please confirm?

it's a plot to keep me from getting a reservation to ietf!

randy

ps: really nice to know you're still out there hackin'

8

-----BEGIN PGP SIGNED MESSAGE-----
Hash: MD5

Hello Randy,

Monday, February 24, 2003, 12:03:30 AM, you wrote:

could someone else please check the dns for www.united.com? the servers
for united.com seem to delegate www.united.com, but the delegatee seems
not to return an soa. i get very confusing results.

This is just a guess, but it appears that the two servers
authoritative for www.united.com are load balancers:

dc1lbs1.uls-prod.com
dc2lbs1.uls-prod.com

And it looks like you are correct:

vbind.com /home/allan#dig @dc1lbs1.uls-prod.com www.united.com SOA

; <<>> DiG 9.2.1 <<>> @dc1lbs1.uls-prod.com www.united.com SOA
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 168
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.united.com. IN SOA

;; Query time: 37 msec
;; SERVER: 64.95.89.4#53(dc1lbs1.uls-prod.com)
;; WHEN: Mon Feb 24 00:52:08 2003
;; MSG SIZE rcvd: 32

But that may be intentional...

allan
- --
Allan Liska
allan@allan.org
http://www.allan.org

10

Just so United doesn't feel bad, www.aol.com also fails in a dual stack
environment.

11

Hmm...I've called one of their 800's before and had an
option to select "3" to complain (er I mean talk to someone)
about their website. Maybe you can reach someone who
knows someone with a clue that way...

-ron

12

I just called the IT help desk at corporate HQ (847-700-4000) and forwarded
them the summary of the groups concerns, so its up to UAL now what to do
about this.

Todd Glassey

13

Hmm...I've called one of their 800's before and had an
option to select "3" to complain (er I mean talk to someone)

hint: if you have a 'nonstandard' computer (not windows/mac) don't mention
that or your complaint gets /dev/null'd :frowning: experience.