Hello folks,
I'm grasping a bit at straws here, and really hope maybe somebody has some
knowledge that may assist in getting an answer where we've been met with
silence.
We're a small isp who unfortunately is dealing with our entire range of IP
blocks being restricted on what appears to be a permanent basis from
TicketMaster's services. We've attempted all avenues available to reach out
to them, between their NOC contact and their... client support contacts...
to no avail. Unfortunately, the ones caught out in the cold at this point
have been the end users who as a result cannot utilize Ticketmaster...
I'm hoping someone can offer some insight if they've been down this path
before, or further, if you're from Ticketmaster, contact me off list to
trade coordinates so we can resolve this quickly.
Thanks!
Funny, I am dealing with the same issue, you are not alone!
Reverse lookup on their IP shows that it is hosted by Akamai. I have reached out to them, but the issue hasn't been resolved yet. I have had issues with Akamai black listing our IPs in the past, it has taken 1-2 weeks to get it fully resolved normally.
Non-authoritative answer:
Name: www.ticketmaster.com
Address: 23.221.34.213
Name: a23-221-34-213.deploy.static.akamaitechnologies.com
Address: 23.221.34.213
First you were blocked by Netflix, now Ticketmaster, is your CIDR a newly assigned one, part of a block previously reserved or something?
It looks like there's a chance you lack on proper IRR registries or you are still marked bogon for any reason. Do some investigations on your CIDR, who it belonged before (previous IRR, past whois dbs, IP reputation databases, etc).
Regarding TM, well it's Akamai, maybe you will have some luck calling +1-617-444-2535?