Sprint Service Problems

Its days like this when I just love sprint:

  8 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 12 msec 16 msec 12 msec
  9 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 16 msec 20 msec 16 msec
10 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 24 msec 16 msec 12 msec
11 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 16 msec 16 msec 16 msec
12 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 12 msec 20 msec 12 msec
13 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 12 msec 16 msec 16 msec
14 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 20 msec 24 msec 16 msec
15 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 16 msec 16 msec 20 msec
16 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 16 msec 20 msec 16 msec
17 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 16 msec 20 msec 16 msec
18 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 16 msec 16 msec 16 msec
19 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 16 msec 12 msec 16 msec
20 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 16 msec 20 msec 16 msec
21 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 20 msec 16 msec 16 msec
22 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 16 msec 16 msec 12 msec
23 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 20 msec 16 msec 16 msec
24 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 20 msec 28 msec 20 msec
25 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 16 msec 16 msec 16 msec
26 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 12 msec 12 msec 16 msec
27 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 20 msec 16 msec 16 msec
28 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 24 msec 16 msec 12 msec
29 sl-dc-6-F0/0.sprintlink.net (144.228.20.6) 16 msec 16 msec 16 msec
30 sl-dc-8-F0/0.sprintlink.net (144.228.20.8) 16 msec 20 msec 24 msec

Sadly this is all too common of an occurrence. What is sprint doing to help keep
problems like this from becoming chronic? Is it just me or is Sprint
particularly bad about this?

I guess the reason that I'm bringing this up here is I wonder if these types of
problems are the result of any particular choices Sprint made in their
design.... If so I would like to know how to avoid them. :slight_smile:

I know that hardware fails and things break, but Sprint has had (in my opinion)
more than it's share of problems.

-D

Darrel Lewis
Network Engineer
Thomson Electronic Information Resources
dlewis@teir.com

Its hard to determine where the problem was without further data. I can
tell you that UUNET's San Jose complex has crashed several times this
morning and that it is not an unusual occurance.

dlewis@Teir.COM wrote:

I see either a routing loop or a wonderful !h (no route to host) on at
least a daily basis when going through sprint. I find it particularly
amazing that this never happens once I get into the MCI network or ANS or
etc etc (Well, ok it happens every few months from what I can see).
Right now the most frequent complaint about our service is Sprint f*cking
up. I am looking forward to Jan 2 when I switch companies and I won't
have to deal with Sprint anymore. (We're going right into MAE-East so
any screw ups will either be mine or will only effect traffic to the one
provider thats down and not everyone). Sprint and Net-99 should get
together sometime so that they can build a slow, unstable backbone, they
each seem to have mastered only one of the two.