Some Verizon FIOS subscribers in DFW blocked from tcp80/443 to regional higher-eds

Our help desk has fielded dozens of calls from Verizon FIOS subscribers in
the Dallas/Ft Worth area. Traceroutes from Verizon subscribers make it to
campus, and traceroutes from campus make it to the subscribers' IP
addresses. One subscriber can hit some of our websites, another subscriber
can hit none. The outage is inconsistent, as if some kind of deep-packet
inspection is in play.

My upstream tells me we're not the only higher-ed affected.

Any advice on how to get hold of Verizon NOC?

don't know if it's related but someone posted on the outages list about a level3 fiber cut. verizon and level3 could be in the same right of way.

‚Äč
Carlos Alcantar
Race Communications / Race Team Member
1325 Howard Ave. #604, Burlingame, CA. 94010
Phone: +1 415 376 3314 / carlos@race.com / http://www.race.com