Sling TV Geolocation

Mailman List Mirror (Read Only)
1

Yet another geolocation post, because content networks don't pay attention to geofeeds... :slight_smile:

Anyone know who Sling TV is using for geolocation, or have a contact at Sling that can help? We acquired a /19 in July that we just started pushing out to customers, it is still geolocating back to the previous owner on Sling TV, despite publishing the prefix in our geofeed. Checked the usual lists with no luck.

Thanks,
Tim

2

(long overdue) Follow up on this – after plenty of emails, phone calls, and research, and our poor customers having to watch the Packer game, I was able to find out that Sling is using Digital Envoy/DigitalElement for geolocation… I assume the info on https://thebrotherswisp.com/index.php/geo-and-vpn/ should work for this, but I am waiting for hear back from said geolocation vendor with an answer.

Thanks,
Tim

3

I have Digital Element in my own internal wiki page for managing/documenting IP geolocation services headaches.

Searching them up on my page I see noted they have a contact us form that specifically lists “IP Address Data Update” as a contact reason. Maybe that will give you or others some avenue into the proper eyeballs over there.
https://www.digitalelement.com/contact-us/

I appreciate the follow up and will add a note to my page that Sling TV uses Digital Element, at least at the moment.

As always, good luck on your endeavor.

4

Thanks for reminding me that I forgot to bump this.

I did use that contact form and got a response relatively quickly. It doesn’t seem like they know what a geofeed is, but they were able to add my requested change to their data to take place in a couple of weeks.

Tim