Seattle Sprint outage - update?

> Any one from Sprint care to enlighten us on the major fiber cut in
> Seattle?

Isn't it a damned shame that a company the size of Sprint does not have a
NOC. <sigh>

Try sarcasm that isn't true. It is a damn shame, and they don't have
anything to speak of. Their response center is downright useless, even when
you pay them for the priveledge.

The only way to get something out of Sprint is to know someone. If you
don't know someone, it would seem that lists like Nanog are your only choice.

I don't agree, but I don't see a better path either.