RE: Who wants to be in charge of the Internet today?

Mailman List Mirror (Read Only)
1

Sounds like our typical customer service calls.

Them: "Is the Internet down?"
Us: "Yes, someone will turn it back on soon."

2

My favorite was always the (potential) customers who would call up and ask "Can I get the Internet in my house?" -- I would always answer "That depends, how big is your house?", but they NEVER got it.......

Sounds like our typical customer service calls.

Them: "Is the Internet down?"
Us: "Yes, someone will turn it back on soon."

From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On
Behalf Of Peter Ferrigan
Sent: Friday, June 23, 2006 10:04 AM
To: nanog@merit.edu
Subject: Re: Who wants to be in charge of the Internet today?

At one of my old jobs, my boss honestly believed that we had
a 'switch'
that turned the entire internet off or on. When she was
having problems accessing her shopping sites, she'd storm in
the office and say something like 'did you guys turn the the
internet off again?' <sigh>

Yah, I would have customers call and ask me to "reboot the Internet, its down again"...

Ok, let the customer support anecdotes flow...
W

3

Part of the gear I usually lug around is an old bulky pair of Kenwood KPM-410
headphones. I've had people convinced that it's for "computer security",
because when you ping the internet, you of course have to listen for the
echoes.....

(It is, of course, *really* about trying to listen to Nine Inch Nails while
trapped in cubicle land... :wink:

4

this is all silly. the answer to these is usually "the folk
asking the question of who is in charge are the ones who
want to be."

randy