RE: Specialty Technical Publishers

Mike Lewinski wrote:
Has anyone else has run into these scumbags? Sometime last
winter I received a call along the lines of "We'd like to
send you some materials to review". Well, they sent some
"Internet Law encyclopedia" along with an invoice for ~$700.
Of course, there was no cost mentioned in the sales call-
for all I knew they were going to send me a brochure about
their product. I can say with 100% certainty that I would
never have authorized them to send me something like this
had they mentioned the cost without much further discussion
as to what I was receiving. This is just a general heads-up
to a sleazy business practice for a sleazy company that is
now attempting to extort money.

File a complaint with the BBB of Vancouver, BC. They are known to the
BBB. Then, let their collection goons waste their time and their money,
and tell them that if they want to see it back they have to send you a
prepaid box.

Michel.

Michel Py wrote:

File a complaint with the BBB of Vancouver, BC. They are known to the
BBB. Then, let their collection goons waste their time and their money,
and tell them that if they want to see it back they have to send you a
prepaid box.

Ah, excellent pointer! I see the Vancouver BBB lists this report on their website also indicating a pattern of abuse:

http://166.70.33.197/~van/commonreport.html?bid=105759

Better Business Bureau of Mainland B.C

BBB Reliability Report

Specialty Technical Publishers
10 1225 E Keith Rd
North Vancouver, BC V7J 1J3

General Information
Original Business Start Date: December 1986
Principal: Julie Farrell, Cust Services Mgr
Phone Number: (604) 983-3434
Fax Number: (604) 983-3445
Membership Status: No
Website Address: www.stpub.com

Customer Experience

Based on BBB files, this company has an unsatisfactory record with the Bureau due a pattern of complaints. Although the company resolves the complaints, it has failed to correct the underlying reason for the complaints.

Additional Information

Additional Doing-Business-As Names:
  
S T P Specialty Technical Publishers
     
S T P Specialty Technical Publishers

Additional TOB Classifications:
  PUBLISHERS-DIRECTORY & GUIDE

Educational/General Comments

Unsolicited Invoices
TIPS FOR CONSUMERS - UNSOLICITED INVOICES:

For your information the BBB advises that it has received numerous complaints from businesses & organizations alleging they have received "invoices" for goods or services which they had not ordered, or "second notices" requesting payment when no "first notice" had been received. Sometimes, "final notices" have been received, threatening that the account would be turned over to a credit department and that such action could affect the credit rating of the organization and make it liable for collection and legal costs.

What you have received RESEMBLES an invoice. It may be, in fact, a form of advertising. You are not required to pay anything unless you wish to participate in the offer. In some cases the goods or services offered may be of lesser quality than the quality expected for the price. In many cases these look alike invoices are paid by unwary accounts payable personnel. Be sure to educate your staff to recognize solicitations in the form of look alike invoices. Also, be sure your payables system has at least two people to authorize any payments so they can check each other.

BBB Membership

This company is not a member of the Better Business Bureau.

Report as of 08/18/2004
Copyright´┐Ż 2004 Better Business Bureau of Mainland B.C.

As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report.