"Better" != "good." In past experience,
- Since the Abuse POC was "abuse@" instead of "Lee.Howard@" it wasn't
acceptable.
- Because "abuse@" went to a 24x7 team, with an auto-responder, and
(on advice of counsel and for scalability reasons) we did not reply
to every complaint with a description of the action taken, it was
assumed no action was taken.
There's no pleasing some people, and it's a shame that not everyone
can take the time to understand what filtering policies they're
importing.
YMMV
Lee