As much as I hate to open this can of worms, I am online, I do work for
AT&T and I do have a vested interest in SPAM and other ISP related
issues.
Some of you may recall I was the naive idiot that allowed AT&T to launch
the Do Not Call Registry without first learning the rules, etiquette and
proper structure of email. It caused a stir among many of you nanog'ers
and a major pain for AT&T in email blocking and other unintended
consequences. As the Government pushes through the maze in an effort to
make sense of the CANSPAM Act, I continue to stay engaged and am most
definitely an anti-spam proponent.
When I saw Mr. Lorenz's post I immediately verified it did indeed come
from AT&T and called the responsible party.
Having spoken directly to her, I would like to point out that she did
indeed take the time to research the FCC SPAM laws and has stuck to
them. She has provided an opt-out message and assures me she takes it
very seriously. If you have responded to her with a request to NOT be
contacted again, you have not been.
The other side of this coin is her responsibilities are to sell
specifically to ISP's, she is young, aggressive and very successful.
AT&T's new rate structure has been significantly reduced and this was an
expedient way to get the word out. For nearly 80% of those on her mail
list, there has been a very positive response and many smiling faces at
the money they will be saving. I do not mean this to be a sales pitch,
just a different perspective.
My apologies to those that are/were offended. I will monitor all input
from nanog on this communication chain and forward my (and your)
thoughts to Ms. Macker for consideration and appropriate action.
She has provided an opt-out message and assures me she takes it
very seriously. If you have responded to her with a request to NOT be
contacted again, you have not been.
So do I have to opt-out with every single AT&T sales droid, and the
new crop next month, or is this list AT&T wide?
RGDS
GARY
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Gary E. Miller Rellim 20340 Empire Blvd, Suite E-3, Bend, OR 97701
gem@rellim.com Tel:+1(541)382-8588 Fax: +1(541)382-8676
So AT&T condones the sending of bulk, unsolicited commercial email and
permits its employees to do so and continue to do so until the victim
begs that particular employee to stop? And then another AT&T salescritter
can repeat the process?
"Callahan, Richard M, GVSOL" <rmcallahan@att.com> writes:
The other side of this coin is her responsibilities are to sell
specifically to ISP's, she is young, aggressive and very successful.
Perhaps you can share her personal email account information with the
list? From time to time I have random stuff to sell that might be
appealing to a young, aggressive, and very successful sales exec. I
know I'm not alone and though I'm far too ethical to spam people, I'm
sure there are other folks here who would love to return the favor.
AT&T's new rate structure has been significantly reduced and this was an
expedient way to get the word out. For nearly 80% of those on her mail
list, there has been a very positive response and many smiling faces at
the money they will be saving. I do not mean this to be a sales pitch,
just a different perspective.
All of AT&T's competitors' rate structures have been significantly
reduced over the past couple of years too; I wonder how many people
are deciding that they'll invoke the Boulder Pledge (*) and take their
business elsewhere.
Please pass that comment along to management too, if you would.
If a company shows a pattern of spam, boycotting makes perfect sense. You
have to be a little careful acting on a single spam, since it can originate with
a rogue employee. I've received such single incidents from almost every
router vendor on the planet (and simply don't buy from the ones that fail to
correct the problem).
Having spoken directly to her, I would like to point out that she did
indeed take the time to research the FCC SPAM laws and has stuck to
them. She has provided an opt-out message and assures me she takes it
very seriously. If you have responded to her with a request to NOT be
contacted again, you have not been.<<
Excellent, can I have an ATT address? Because there are about 100 million
people I'd like to email and ask to buy my crap and I promise I'll use the
correct return address and honor all opt-out requests.
My apologies to the list for beating a dead horse. This was sent around
noon today, but Merit had issues with my reverse DNS until later in the
day....
RGDS
GARY
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Gary E. Miller Rellim 20340 Empire Blvd, Suite E-3, Bend, OR 97701 gem@rellim.com Tel:+1(541)382-8588 Fax: +1(541)382-8676
incidents from almost every router vendor on the planet (and simply
don't buy from the ones that fail to correct the problem).
Yep, that's the important one to me. Most of the time I don't really care
when a "brand" makes a stupid mistake, what I judge the company on is then
how they correct their mistake. Many in my personal experience (AMEX &
Orange in particular for me) fail to do anything and hope that you just go
away. So I do. Oh, I then make sure anyone who asks for my opinion in that
sector get my real views.
Was anyone else having trouble reaching ARIN's DNS servers? I was
unable to ping or query any of their public DNS servers for the
past 20 minutes or so.