Wash, rinse, repeat for the other 70,000 routers you manage for
customers... This is definitely NOT a half-rack in a colo fix. Just
contacting the customers is a feat.
In the same hand, do you know how hard it was to get in touch with
someone at SBC/SBC-IS/PBI/PacBell that knew what the heck I was talking
about -- much less someone that might be able to do something about it?
Every group wanted to point their finger at some other group in the
Pipeline Communications, Inc.