I can understand not wanting to get Alcatel support...we use Alcatel's
NMS too and it's pricey for everything, support, upgrades, etc. (thank
goodness it's now on the edge of our network and not on the core...hail
Juniper!!). But you gotta do what you gotta do. I can't imagine us
being down that hard that long before we got the vendor involved.
Diane Turley
Network Engineer
Xspedius Communications Co.
636-625-7178