RE: Connectivity problems to google via openDNS

Hello nanog,

Just wondering if anyone is experiencing the same problem with google and openDNS on their end or knows what's going on there with openDNS. The problem just occurred about 20 minutes ago.

Trace is as follows: http://inetpro.org/pastebin/2418

Kind regards,

Mark

It's over a vpn from Asia to US. I wouldn't worry about that 280ms latency. :slight_smile:

Kind regards,

Mark

Note that you're not trying to reach google, either.

OpenDNS is returning you addresses for their own proxies. I believe they do this as part of some of their content-control services to allow you to limit the kind of search queries you (or your users, depending on who decided to use OpenDNS) are able to do.

So while the user problem may be "can't reach google" perhaps the engineering problem is "can't get response from OpenDNS proxy".

Joe

Doh. Didn't realize that. Thanks for the heads up Joe. I'll go take another look.

Thanks in advance!

Kind regards,

Mark

Mark wrote:

Hello nanog,

Just wondering if anyone is experiencing the same problem with google and openDNS on their end or knows what's going on there with openDNS. The problem just occurred about 20 minutes ago.

Don't do that then.

OpenDNS is a form of censorware and almost certainly hijacking queries to Google (and numerous other sites), redirecting to its own servers.

It's also got some spectacularly odd failure modes. I was helping a
customer diagnose a problem yesterday where when they attempted to connect
to one server by name, they were reliably getting another server on the same
network. Turned out that the DNS responses from OpenDNS (they were in a
cafe somewhere with free wireless that was using OpenDNS) were giving
slightly wrong addresses -- like the real address for example.com was
192.0.2.12, and OpenDNS was giving the response that example.com was at
192.0.2.16 (another server in the same cluster, hence the insane confusion).
No wildcarding or recent DNS changes at our end, either -- it was just
OpenDNS screwing things up *somehow*.

"Never, ever use OpenDNS" is my recommendation.

- Matt

I've never heard of such a report until now. And if true, that would be shockingly bizarre behavior. In the past when I've heard similar, I have a 100% success rate in discovering it's actually a misconfiguration of authoritative records.

Feel free to email me directly if you ever find yourself encountering a similar situation like that again and I'll be happy to troubleshoot it.

Thanks,
David