I know this has been slapped around here alot int the past - and that
there is a similar thread re: it - and I already picked at the archives at
merit - but all I see there is alot of older postings re: it.
What the hell am I talking about you ask...
A ticket system of course - I've bumoped into gnats and arp (though I
cannot find it) I'm looking for soething that I can put on a local server
and have accessible via the web for satelite offices in Europe - mostly
for installs and project tracking rather than event ticketting -
lightweight is fine - any recomendations... email me or I'll get yelled
at.. (sweet.com need not apply <heh>)
A ticket system of course - I've bumoped into gnats and arp (though I
cannot find it) I'm looking for soething that I can put on a local server
and have accessible via the web for satelite offices in Europe - mostly
for installs and project tracking rather than event ticketting -
lightweight is fine - any recomendations... email me or I'll get yelled
We've been experimenting with Keystone here. It's the best I've seen, and
that's even counting the higher-cost commercial ones. It's not perfect but
that's what opensource is for :-).
For those of you looking for it, Keystone is available at:
http://www.stonekeep.com
You need perl,php,mysql and apache to run it. You can replace some of these
by others (ex.: mysql->postgres).
We're using it in house and very happy with it.
Marc.
Keystone seems to be quite the useful package (we use it at NACS also).
Written in PHP. Runs well when compiled as an Apache module.
We use it here with PHP and mySQL.
In the immortal words of Rich Sena (ras@poppa.clubrich.tiac.net):
A ticket system of course
I am personally very fond of RT, a sorta-req-descendent with a web
interface and a mysql backend:
ftp://horked.fsck.com/pub/rt/
(0.9.18 is the current version)
It's GPLed and under active development.
-n
------------------------------------------------------------<memory@blank.org>
"...the irony of this development constitutes an enigma wrapped in a paradox
bound up in a colostomy bag." (--www.suck.com)
<http://www.blank.org/memory/>\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-