Provider Bypass

Dear List:

I have a customer that has a 3 meg link into my backbone providers network. Unfortunately they are not getting anywhere near 3 megs between their 3 meg link and my 100meg direct connect over this backbone network. (Lucky to get 1 meg) The existing provider is 'reluctant to reroute traffic over a more optimal link for 1 customer'. (I'll keep my venting to myself on this one..)

Lets say I add another provider that has a peering point 12ms away from this customer. Is it possible to route this traffic through the alternative provider?

I guess the easy solution would be to advertise only this customers specific network to the alternative provider.

I know this is a vague question, just would appreciate some opinions and thoughts.

Regards,
Christopher Wolff, VP, CIO
Broadband Labs
http://www.bblabs.com

Date: Sun, 30 Sep 2001 16:49:00 -0700
From: Christopher Wolff <chris@bblabs.com>

I have a customer that has a 3 meg link into my backbone
providers network. Unfortunately they are not getting anywhere
near 3 megs between their 3 meg link and my 100meg direct
connect over this backbone network. (Lucky to get 1 meg) The
existing provider is 'reluctant to reroute traffic over a more
optimal link for 1 customer'. (I'll keep my venting to myself
on this one..)

You mentioned in a follow-up message using FTP. How "far" (both
network time and distance) are the two networks? What are the
machines in question?

I want to rule out bandwidth*delay issues...

Eddy