Postmaster @ charter.net

Hi all,

Sorry for the noise, but my emails to postmaster@charter.net are getting
rejected. Our mail server is being rejected by charter.net for not having
a reverse DNS PTR record, but all the publicly available DNS servers I am
able to query are resolving the PTR without any errors.

If anyone has a direct contact within Charter that they could put me in
contact with it would be greatly appreciated.

Thanks,

Tim Donahue