ping me please...

I have just turned up and migrated to a new circuit. I'm getting a few reports from one customer that some of his users are unable to reach his system.
If I could get people on the list to ping, and if it fails, to do a traceroute and email it to me offlist? I'd appreciate it.

You may want to take a look at and use the many sites
listed there.

You can trace to it yourself from all over the world...unfortunately, the vast majority of these are going to use UDP packets, which you appear to be blocking at the destination.

I think I've got enough data. If there's a problem it's specific to a few users of that one customer and I need them to give me more information to isolate it. None of my looking glass tests (I was aware of and used ~50 of the sites before coming to the list. I also saw no problems).

Thank you for the help.

Eric Esslinger
Information Services Manager - Fayetteville Public Utilities
(931)433-1522 ext 165

This message may contain confidential and/or proprietary information and is intended for the person/entity to whom it was originally addressed. Any use by others is strictly prohibited.

Reachable from Ireland using Eircom AS5466.

Host is up (0.029s latency).
Not shown: 64531 filtered ports, 1002 closed ports
443/tcp open ssl/http Cisco ASA firewall http config (Cisco AWARE 2.0)

_http-methods: No Allow or Public header in OPTIONS response (status code 302)
http-title: SSL VPN Service
_Requested resource was

10000/tcp open tcpwrapped

Network Distance: 4 hops
TRACEROUTE (using port 995/tcp)

1 0.00 ms
2 16.00 ms
3 16.00 ms
4 16.00 ms


From France provider "Orange" echo request reply ok with 700ms