Partial Outage with TW Telecom and CenturyLink

Mailman List Mirror (Read Only)
1

Morning Everyone,

Yesterday between about 1900 and 2230 UTC, we had a partial drop with reaching various sites through TW Telecom from our circuit in Orlando, FL. The unavailable sites included Facebook, Newegg, and Godaddy. The outage did not affect our Atlanta TW Telecom. I confered with a colleague who manages a large customer in Apopka who said that they appeared not to be affected. His circuit and ours loop to the same TW Telecom POP.

But even more Murphy than that, our Centurylink secondary circuit was having a routing loop issue at the same time, so while our BGP routes were being advertised to world through Centurylink, the circuit was useless. Centurylink aknowledged the existence of a bigger transport issue and said that we weren't the only customer affected.

Anybody else notice these issues or have any other insight?

Thanks!

Eric Miller

2

CenturyLink is reporting core routing issues at this time. Seeing the same issues with our DS-3, BGP stayed up, but traffic was not passing over the line. Had to manually shutdown the interface to get traffic flowing over our other providers link. What a mess.

3

this belongs on outages@ no?

4

Yesterday at about 3 pm PDT DNS resolution problems were experienced
through Centurylink. Apparently their Phoenix DNS servers were unreachable
for some time. These types of incidents never happened with Qwest. Anyone
else report a service degradation since Centurylink took over?

5

Already on outages.

6

We have a ticket open with Level3. Our customers on the the west coast using CenturyLink are not receiving traffic.

-Bret

7

Where is this outages list?

8

https://puck.nether.net/mailman/listinfo/outages

~Seth