Ookla geo IP data contact?

Has anyone had success with getting Ookla / Maxmind to update subnets whois data? I’ve submitted the correction request with Maxmind ten times over the last 5 years and all of our resources still show the previous allocation owner as the ‘isp’ when visiting speed test.net


TJ Trout
Volt Broadband

The name is from WHOIS records. The location is from Maxmind.

We have a prefix that Ookla thinks is in Kansas, even though we
are the only owner of the space and it has never been assigned to
anyone outside of Oregon. Maxmind seems to have the correct info for
it. We have not been able to figure out how that happened or how to
get it fixed.


How does one request Ookla to update their database to reflect the proper whois owner of a netblock? The process must not be automated because these netblocks have been under a new name for 3 to 5 years now.

Update is done to Maxmind at


One tab for location… other tab for ISP/Org