NOC equipment checklist

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1

Group,

I’m looking to get input on a moring checklist for NOC equipment. What I would like to put together is a list that I can give to my techs and have them check things like power supply alarms, hard disk alarms, etc. I guess somewhat like a colocation taking care of customer equipment. Does anyone have input or possibly an example of what is being done throughout the industry?

TIA

Dan Lockwood
Microsoft Certified Professional
CompTIA Network+ Certified
Cisco Certified Network Associate

2

One suggestion that I have is that you have an offsite/net monitoring service that at least monitors your monitoring system. That way if every decides to go down, and you monitoring system cannot get to the internet you know about it. There are a lot more things but I think this is one thing that is very important that most people forget.

Dale Levesque