Microsoft blocking mail

Is there anyone on-list who can assist with an erroneous spam block to Outlook.com <http://outlook.com/>?

One our our net blocks was added earlier today, 216.128.11.0/25 and I am having zero luck getting through to a clueful person at MS.

Thank you!

Chris Garrett | Network Operations Director
tel: 678.370.2012 | mobile: 512.605.9620

You can get ahold of the Outlook/Live/Hotmail Postmaster folks via this form : http://go.microsoft.com/fwlink/?LinkID=614866

IME they are pretty responsive .. usually > 6hrs.

Regards,

Michael Holstein
Cleveland State University

Link doesn't work as one would expect. Do you mean under 6 hours or over?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

This is the front door for outlook.com delivery issues:

http://mail.live.com/mail/postmaster.aspx

More specifically http://mail.live.com/mail/troubleshooting.aspx and starting a ticket at http://go.microsoft.com/fwlink/?LinkID=614866.

If it's something related to protection.outlook.com, NDRs would probably have directed you to contact delist@messaging.microsoft.com.

The word from on high at MS legal has been that this is the only avenue in for delivery issues. Trying to backdoor this somehow through insiders will result in much spinning of wheels.

...what is the expected behaviour, and how is it different from actual behaviour?

Well it's not a form and it redirects you to the support home page...

https://support.microsoft.com/en-us

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Thank you!

Chris Garrett | Network Operations Director
Birch Communications

I will work through this avenue. Thank you very much for your responses.

Chris Garrett | Network Operations Director
Birch Communications

You didn't have NoScript or similar in effect at the time, did you?

AdBlock with Chrome 45. Redirects me as of the moment.

I assume it's working for others then? I don't need it myself, so if it's
working never mind =)

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Was going to ask the same; #worksforme, though there is a string of redirects and noscript is filling pretty much the full height of my display with a list of hosts...

$ wget http://go.microsoft.com/fwlink/?LinkID=614866
--2015-09-17 10:18:10-- http://go.microsoft.com/fwlink/?LinkID=614866
Resolving go.microsoft.com (go.microsoft.com)... 2001:4de0:4103:197::2c1a, 2001:4de0:4103:182::2c1a, 23.58.87.71
Connecting to go.microsoft.com (go.microsoft.com)|2001:4de0:4103:197::2c1a|:80... connected.
HTTP request sent, awaiting response... 302 Moved Temporarily
Location: https://support.microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us [following]
--2015-09-17 10:18:10-- https://support.microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us
Resolving support.microsoft.com (support.microsoft.com)... 184.24.236.218
Connecting to support.microsoft.com (support.microsoft.com)|184.24.236.218|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://support.microsoft.com/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us [following]
--2015-09-17 10:18:10-- https://support.microsoft.com/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us
Reusing existing connection to support.microsoft.com:443.
HTTP request sent, awaiting response... 302 Moved Temporarily
Location: /en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us [following]
--2015-09-17 10:18:10-- https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us
Reusing existing connection to support.microsoft.com:443.
HTTP request sent, awaiting response... 200 OK
Length: 156614 (153K) [text/html]
Saving to: 'index.html?LinkID=614866'

index.html?LinkID=614866 100%[======================================================>] 152.94K --.-KB/s in 0.1s

2015-09-17 10:18:11 (1.38 MB/s) - 'index.html?LinkID=614866' saved [156614/156614]

OT: I wish more ad-blockers had an off-by-default option with blacklists instead of on-by-default with whitelists.

http://go.microsoft.com/fwlink/?LinkID=614866 displays a form for me
(Chrome w/ no ad extensions or custom settings)
Try it in incognito mode

On an unrelated note - Microsoft is also currently blocking IP addresses used by MXLOGIC / MCAFEE SAAS / Intel Security

You mean to say that you have to enable blanket remote code execution authority in order to submit a problem report to Microsoft? What a crock of crap. Thus I will never recommend to anyone that they use Microsoft products for anything whatsoever, especially not anything in the "Microsoft Cloud" virus distribution system.

Being blocked is probably a good thing ...

CGI forms that do the validation in the serverside are not up to
modern expectations*. You want to do validation clientside.

Like everything, is a tradeoff.

This is how modern things are build :smiley:

Something something something Gödel, Escher, Bach, rendering a
document takes N cycles and can be calculate before hand. Running a
program takes M cycles and can't be calculate before hand, M can be
bigger than 6 times the lifespan of the universe or be infinite ...

* is a social problem of expectations management.

If you do client-side and no server-side, you have a huge security problem.

~Marcin

By now is a industry standard.

You have to do the validation serverside and clientside. This of
course mean duplicated code.

( Excessively clever people have tried to solve the problem by using
the same language/code in both the clientside and serverside. But
this feels to me like a overreaction and you will be writing code
unrelated to this in a new (?) language.... On top the... heurhg...
creative pipelining.. to make the whole façade works.)

Collesterol High Clients + Collesterol High Servers.

Unrelated:

this is a funny article
http://carlos.bueno.org/2014/11/cache.html