All the more reason to bring in engineering with accurate data when engaging with customers. I kinda figured that FiberStore was a broker when I was told that all technical support issues had to be directed through the sale rep.
BTW, I hope you realize that FiberStore is not a mfg. but a "Seller/broker". they have to rely on the specs provided to them from the MFG.
In the Far East, mfg, distribution, sales is organized is a slightly different manner than the West.
Faisal Imtiaz
Snappy Internet & Telecom
7266 SW 48 Street
Miami, FL 33155
Tel: 305 663 5518 x 232
Help-desk: (305)663-5518 Option 2 or Email: Support@Snappytelecom.net