Looking for Network Solutions mail admin

NANOGers,
We're getting the run around from Network Solutions e-mail front-end
support personnel and only canned replies from the postmaster, with no
escalation available because we're the sender (i.e. not paying).

Basic problem is that we have a client mail gateway that is unable to
send mail to a particular netsol-hosted domain; acts like an RBL
issue, even though the IP is squeeky clean.

Can a NetSol email admin with some clue drop me a line?

Thanks in advance --
Randal

I hope it is not in 128.168.0.0/16?

http://www.spamhaus.org/sbl/sbl.lasso?query=SBL51908

http://www.47-usc-230c2.org/chapter3.html

srs

Nope, my homework is just a smidge better than that - 38.97.208.246 is
the mail gateway having problems.

The whole class B thing is a gigantic cluster thanks to Ron - who was
kind enough to write the diatribe without ever calling or talking to
the registered contacts - but we're on track with ARIN to resolve it.
Interestingly enough, our exact situation (groundless allegations of
hijacked space) is the reason that their new WHOWAS service is coming
around. That is a whole ball of wax I won't clutter the list with,
though - if you'd like more info, we're happy to share privately.

Cheers,
Randal

randal k wrote:

Nope, my homework is just a smidge better than that - 38.97.208.246 is
the mail gateway having problems.

The whole class B thing is a gigantic cluster thanks to Ron - who was
kind enough to write the diatribe without ever calling or talking to
the registered contacts - but we're on track with ARIN to resolve it.
Interestingly enough, our exact situation (groundless allegations of
hijacked space) is the reason that their new WHOWAS service is coming
around. That is a whole ball of wax I won't clutter the list with,
though - if you'd like more info, we're happy to share privately.

as we say in our family, do i smell cows?

Just wanted to drop a line and say "thanks" to the folks at NetSol who
quickly helped resolve this issue.

Cheers,
Randal