Looking for AT&T / Verizon / Sprint WWAN service impressions- onor off-list replies welcome

I am 100 percent with you on this. Some techs arrive to our data center with no tools and they have the same response I just thought it was a simple install. I know they have different levels for techs but you should not have to wait another couple of days to complete a install. They should send another tech same day but that's not the case.