links on the blink (fwd)

I beleive in more accountability and less blame, but in my experience
more ink on paper does not necessarly give you that result. Ink on
paper often seems to be what lawyers use when the go to court and you
go to court after the other less formal methods have failed. Now having
some standards for what acceptable performance is and keeping some
statistics showing what performace has historically been for a given
network and having some good way for one network to work with others
to resolve problems -- all of that seems to offer more hope than
working on legal contracts.
   -Jeff Ogden