Their support has been really giving me the run-around and is cluelessly
sending me from department to department. Does anyone have a good NOC
contact for them? I have one of their downstream customers hijacking
some of my IP space and they don't really care as I am not a direct
customer of theirs.
1-877-4-LEVEL3.
The e-mail box isn't regularly monitored or responded to.
Drive Slow,
Paul Wall
Thanks, I've been bounced between that number and another customer
service line for a week.
I believe I've received enough replies from the community that I might
get somewhere this month 
Thanks all for the replies and assistance.