Level 3 issues in Miami/West Palm Beach

All packets traveling through customer edges and routers in Miami/Daytona
seem to be incurring *extraordinary* latency (4+ seconds) all of a sudden.

Can someone contact me off list so I can throw you some traceroutes?

I'm impressed that the routers have sufficient buffer memory to do that.

That is what buffer bloat is all about -- too much queue and too little

In this case, it appeared to be a customer's edge router, not a
core/backbone router...although those did seem to have rather high latency
(400ms and higher in some cases) and high packet loss (about 18-20%).