Insight on L3/ Broadwing

I am a smug Telcove weenie (customer) who has been watching the integration of Telcove into the L3 Borg with satisfaction, as network connectivity has gotten better and even their billing system seems to be slowly improving over time.

Meanwhile have come to expect that almost any "Level3" issue raised on nanog will be on the Broadwing side.

Apparently L3 honcho Kevin O'Hara seems to feel the same way: