Anyone knows if Hurricane Electric is having an outage ? I also can’t seem to find a status page for them.
Tracerouting to 118.172.248.120 for example through their network is impossible, but many other blocks are affected as well.
Verified through: https://lg.he.net/ but there’s no status page anywhere…
Thanks!
Hi Scott
Anurag @ AS6939 here. Will take this discussion off list.
Thanks.
It would be far more helpful to have the discussion on the list as I assume others are affected as well, which is the whole point of this list.
I’m not sure what the issue was, Anurag showed some packet traces from their network that were reaching the destination, but it is mostly fixed now ( still seeing ~5% packet loss ).
There was an issue for sure because a few blocks from Thailand/Singapore/Indonesia were not reachable at all even through random locations from HE’s LG.
From our point of view, the issue lasted about 6-7h starting @ 1AM EST.
Yes they are, seems to be a regional problem that started ~9:42Z.
Could be related or coincidence, but at the same time as this HE issue, we’ve been seeing inbound connectivity issues to Azure US Central. Azure’s ASN does have a peer to HE….
-John
HE is one of our upstreams for our hosting in Seattle.
Looking back at some internal monitoring, the IPv4 connectivity problems started around 09:42Z. Problems appear to have been limited to v4 only.
While we were announcing via them, our incoming traffic was significantly reduced (and we received complaints) from the Eastern NA and a good chunk of Europe.
Our impression is they were starting to look at the problem around 10:30Z when we got in touch.
Allegedly the problem was fixed around 12:15Z but we haven't yet brought it back to test.
Do you know if they have a status page or some other place where they write post-mortems ?
I don't believe such a page exists, no.