Google Apps/Mail Contact

Anyone from Google Apps for education, Specifically the Mail side of the
house listening?
  
Having a hell of a time with normal support channels on an SMTP issue.
  
Unicast Welcome.
  
Thanks!
  
Nick Olsen
Network Operations (855) FLSPEED x106

Highly automated systems that won't let up blocking till whatever part of
your mail stream to them is considered spam doesn't stop. Could be cracked
accounts, spamming customers, malware, users with .forwards to their gmail
so all their inbound spam is forwarded as well ..