Filter on postoffice.reston.mci.net

Okay, I give up. Apparently MCI has an SMTP filter either
on the domain netins.net or on something in the 167.142.0.0/16
network on postoffice.reston.mci.net.

[167.142.225.4]$ telnet postoffice.reston.mci.net 25
Trying 204.70.128.20...
Connected to postoffice.reston.mci.net.
Escape character is '^]'.
220 postoffice.Reston.mci.net ESMTP Sendmail 8.8.5/8.8.5; Wed, 24 Sep 1997 11:2)
HELO netins.net
250 postoffice.Reston.mci.net Hello kevin@worf.netins.net [167.142.225.4],
pleased..
MAIL FROM:<kevin@netins.net>
550 Access denied
QUIT

I've called the iNOC, they sent me to a 'systems group'. The systems
group listened carefully and wrote down the error code '550 Access
denied' before shuffling me off to the Reston office. There, I spoke
to a very nice sales person, who searched a list of voicemail boxes
she might forward me to.

We pay MCI good money, and find ourselves unable to send mail to
trouble@mci.net or other MCI addresses. Now I'm stuck in the MCI
phone maze. If there was an incedent warrenting an SMTP filter,
we'd certainly deal with it if notified. I know if that happened
with one of our downstream customers, we'd actually contact them
before throwing in filters.

Anyone know who takes care of postoffice.reston.mci.net ?

Kevin

HELO netins.net
250 postoffice.Reston.mci.net Hello kevin@worf.netins.net [167.142.225.4],
pleased..

Before you drop the nukes, you might fix your MTA to properly identify your
host.

randy

Randy Bush writes:

Kevin Houle writes:
> HELO netins.net
> 250 postoffice.Reston.mci.net Hello kevin@worf.netins.net [167.142.225.4],
> pleased..

Before you drop the nukes, you might fix your MTA to properly identify your
host.

Uh, since the "MTA" in question here was a human telnetting to a SMTP port
the reconfiguarion should be quite easy...

[A copy of the headers and the PGP signature follow.]

I had this same problem notifying UUNet when we had to change all out
SNMP strings a few months ago. I called the NOC, got shuffled through
about 8 people, and then finally just gave up trying. I still haven't
recieved a call from them saying "Mr. Shaw, we are unable to monitor your
router, please call us at 1.800.900.0241."

Anyway, if MCI is anything like UUNet, they should have a group that
handles SMTP services. In UUNet, I just ask for the SMTP group, so you
might try doing the same.

Joe Shaw - jshaw@insync.net
NetAdmin - Insync Internet Services