Fiber cut in SF Bay Area?

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1

Hello,

I'm only posting this here because the Outages list appears to be broken.

I've got confirmed reports (from Cogent and Megapath) that there is a fiber cut affecting service through the South Bay.

We have Cogent fiber circuits down in Campbell and San Martin. In San Martin, AT&T cell phones have no service whatsoever, DSL service is spotty. Landline and DSL service in Gilroy is almost completely gone. We know of a Cogent fiber link in Campbell that is down as well.

Anyone have any additional info?

-Robert

Anyone have any further details? The issue seems to have started around 1:00am PDT or so.

-Robert

2

Hello,

I'm only posting this here because the Outages list appears to be broken.

I'll look into that.

I've got confirmed reports (from Cogent and Megapath) that there is a fiber cut affecting service through the South Bay.

We have Cogent fiber circuits down in Campbell and San Martin. In San Martin, AT&T cell phones have no service whatsoever, DSL service is spotty. Landline and DSL service in Gilroy is almost completely gone. We know of a Cogent fiber link in Campbell that is down as well.

I've heard about a number of circuits down with splice crew on the way.

- jared

3

Lost a Zayo circuit from Palo Alto to Los Angeles. ETR was given as 11AM PDT.

-RR

4

Our Zayo provided ETR is 11:00 - 11:30 PDT.

XO is one of the impacted providers as well.

-r

5

Level3 is also impacted. This cut seems to be vandalism but only heard this from one source.

Zaid

6

MegaPath reports no service disruptions for DSL services. My latency graph
says otherwise...

http://i.imgur.com/pwC2oX2.png

These graphs are for 2 Megapath DSL serviced locations in NorCal from a
SoCal perspective.

-Ryan

7

This might be related: http://www.reuters.com/article/2013/04/16/california-electricity-siliconvalley-idUKL2N0D31MO20130416

8

MegaPath reports no service disruptions for DSL services. My latency graph
says otherwise...

that's not a service 'disruption'... that's just longer latency.

http://i.imgur.com/pwC2oX2.png

looks like your packets took the east-coast path up the west-coast.

-chris

9

We saw service restoration start at or about 1026 PDT.

-r

10

I heard of a fiber cut in Texas where the thieves thought it was copper :slight_smile:

11

That wouldn't surprise me at all. The substation they're talking about
is actually quite large ( http://goo.gl/maps/2FuO4 ) and is right next
to a NG power plant.

http://en.wikipedia.org/wiki/Metcalf_Energy_Center
http://en.wikipedia.org/wiki/Path_15

12

The information that I have is consistent with that...the cut appears to be vandalism related.

Splicing has been under way for several hours and is expected to be completed within the next 30 minutes.

Dave

13

I just spoke to Cogent about 10 minutes ago. They confirmed with AT&T that it was vandalism, but AT&T gave them an ETR of 4:00PM PDT.

14

All,

Just got off the horn with Cogent. They called AT&T while they had me on hold, AT&T told them they have extracted the fiber, which was, according to them, "very heavily damaged". They have brought a new cable in, and are in the process of splicing.

-Robert