Fiber Cut in CA?

From: Michael J McCafferty <>
Date: Mon, 01 Feb 2010 19:29:24 -0800

  We saw routes change on Level3's network about 13:40 PDT today. Routes
from San Diego to Phoenix now go up to SJC, to Denver, to Dallas, to
Phoenix. Some customers trying to reach us from Cox in Phoenix had some
issues where Cox and Level 3 peer. Overall, *we* are not down, anywhere,
but increased latency.

The most recent info we have is:

Notes : *** CASCADED EXTERNAL NOTES 02-Feb-2010 02:40:44 GMT spottsta
>From CASE: 3900562 - Event
> 02:05 GMT Field Services is in the process digging in the Junction
box at this time. Testing will begin when fiber is accessible.
> 02:23 GMT Field Services has access to the fiber in the junction box
and has begun testing fiber at this time.
> 02:33 GMT Field Services has isolated fiber cut to approximately
3,000 feet out from their current location at a construction site. They
are attempting to gain access to the site at this time. Field
Technicians are currently walking the route trying to determine a
restoration plan.
> Case Status: Analysis in Progress

> Anyone have any info on a current issue with a feed apparently being cut between AZ and CA that's causing problems for Cox customers by chance?

The cut is a complete cut of a 108 fiber bundle between Yuma, AZ and El
Centro, CA. L3 reports it is a very isolated area with no roads, making
any access very difficult and slow. The last estimate we received at
23:37 EST (20:37 PST) was 3-4 more hours with the proviso that "Estimate
may change depending on circumstances on-site."