european colo/bandwidth facilites?

My employer (Mozilla Corp) is looking to build out a site in Europe (and maybe, eventually Japan). Unfortunately I have little/no experience outside of "NA" and don't know which players (both for colo space and for bandwidth) would be best to talk to.

Looking for pointers, and sales folk are welcome to email as well.

- mz

Hi,

You should either go to London or Amsterdam if you like to have a very
direct connection to the US or if you want to reach whole europe including
eastern european countries the only place to be is Frankfurt.
Costs of leased lines from the US to Frankfurt are the same as to
Amsterdam/London but you have some milliseconds more due to the additional
distance.

You should look for an isp that has direct connection to the DE-CIX, the
german internet exchange, because almost all of the eastern european isps
are connected to the DE-CIX too and they're becoming more and more. Check
http://www.de-cix.net/info/connected.html.

Regarding Datacenters I'd recommend RedBus, Telecity and IXEurope wherever
you are because of their good service.

If you're in Amsterdam it doesn't matter where you are because you can
connect to AMS-IX at any datacenter but most of the intl. Carriers are at
TELECITY2. In Frankfurt you can connect to the DE-CIX yourself at InterXion,
where most of the intl. Carriers are in this case, or Telecity. But remember
that InterXion is made for carriers and when hostings servers there you
won't have fun because of no technicians being there during the night and so
on.

Maybe you can find a carrier who's willing to support mozilla because they
are non-profit?? I'd know one :-))

If you need additional expertise regarding the Frankfurt- or
Amsterdam-market contact me via PM.

Gunther

Hi,

I can only comment from a UK perspective but...

Personally I would check the Colo facility contracts very carefully before agreeing.

LINX have just reviewed contracts within some of the major facilities in London TelecityRedbus (Now Merged in to one company) and Telehouse Europe

The Review made very interesting reading, the contract terms of these to companies are very different, particularily with attention to price rises and notice periods required.

We have fecilities within Telehouse (Docklands) and I can certainly commend them for good service, we had facilities with Redbus before the merger but as a result of the merge Redbus's prices went vertical. We no longer have facilities with TCRB as a result. It would also appear a few other companies have recently taken this view as well.

One thing which I have found to be useful within Telehouse is free (within reason) use of there remote hands for simple problems i.e. reboots etc.

Currently there also seems to be good words being said for InterXion, I believe LINX are evaluating InterXion as a LINX node within London.

Also within London a very useful company has come to light www.datahop.it they are providing very cheap interconnects between various different facilities and in particular I know they are able to get LINX and LONAP connections to facilities which don't currently house either of those XP's

Mark Kaye
Eaton Kaye Ltd.