Hi there,
I need to get in contact with someone from (eur.)army.mil network
operations staff, since they seem to block our whole AS. Any hints how
to reach them?
TIA && rgds,
Malte
Normally you need to contact the entity you cannot reach, and they will open
a ticket backwards through MilNet. This is the only process I have been able
to get to work.
Robert D. Scott Robert@ufl.edu
Senior Network Engineer 352-273-0113 Phone
CNS - Network Services 352-392-2061 CNS Phone Tree
University of Florida 352-392-9440 FAX
Florida Lambda Rail 352-294-3571 FLR NOC
Gainesville, FL 32611 321-663-0421 Cell
This has been my experience as well when we discovered many .mil institutions weren't properly updating BOGON filters.
Well, some of our customers try to send mails to them without success,
so I am not sure what exactly "the entity" is.
We cannot reach www.army.mil, we cannot reach their nameservers, we
cannot reach their MXes. Any further hints?
TIA && rgds,
Malte
PS: If someone from there wants to reach me, you maybe want to try
noc.as20773@gmail.com (as unlikely as that may be) 
Raise the issue from outside your network?
B
In plainer english -
Your customer contacts his contact (friend / relative / customer etc)
in the US army
The army guy contacts his base IT staff to bitch about his email
His base IT staff escalates the bitching up through a long and twisty channel
Then you may or may not hear a status back, or get your AS unblocked
Sit tight and wait, till then
Any further hints?
Raise the issue from outside your network?
That's difficult, without any contact information.
There's this old joke - spread across multiple countries around the
world - about there being three ways to do something ..
1. The right way
2. The wrong way
3. The army way
viel glück
I am aware of this way, sure. I just hoped, there would be a more...
efficient way.
There is not. The various branches we worked with wouldn't touch it unless the ticket originated internally. Once that happened, we found them to be very cooperative and helpful.
Another note - each branch is separate for the most part. If you're having problems reaching the Army, Navy, National Guard, etc..., they're pretty much independent and you need to work each one separately.
[..]
I am aware of this way, sure. I just hoped, there would be a more...
efficient way.
State publically that you know the location of a known terrorist somewhere in the top X of the wanted list. Tell them that they can reach you at email address Y, but only if they unblock Z.
Some three-letter acronym person will now already be reading this thread intensely because of several trigger words above.... presto.
Otherwise said: you are not important enough for attention 
Nasty but probably true.
Greets,
Jeroen
There is not. The various branches we worked with wouldn't touch it unless the ticket originated internally. Once that happened, we found them to be very cooperative and helpful.
Another note - each branch is separate for the most part. If you're having problems reaching the Army, Navy, National Guard, etc..., they're pretty much independent and you need to work each one separately.
--
Marc
Actually, there is the Defense Information Systems Agency which provides support for all branches and partners (NATO etc..). Check http://www.disa.mil/contact/
I don't know if this contact page accepts issues from outside the US MIL organization (as Marc posted), but you might give it a try.
Nils Kolstein
I know it as "3. The railway", and boy ain't it the truth...
- Matt