Any chance there's someone from DreamHost on NANOG? Or that someone might have a way to reach them other than by filing a trouble ticket with them? POP has seemingly been down all day, with Webmail sporadic at best.
Just migrated my company's e-mail over to them last week, and with this, of course our company president has been putting a severe squeeze on me to fix it.
Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on.
Much appreciated!
-Andy
Have had great luck (no outages) with Rackspace Mail (formerly
Mailtrust). Quite affordable as well.
Disclaimer: no affiliation, just a satisfied customer
Barring that, what recommendations might the NANOG community have for
an extremely rock-solid e-mail hosting company? I realize that may
mean self-promotion, but hey, bring it on.
Some people, when they say "email hosting company", inherently mean "hosting specifically of Microsoft Exchange email, contacts, and calendar". If that's what you're after, then I would recommend my employer's chosen hosted Exchange partner, Intermedia <http://www.intermedia.net>. They maintain server farms of Exchange clusters, and they have a very good customer portal (both at the administrator-of-the-site level and the individual end user). They also have an FTP-up-a-PST-file-and-merge-it-into-a-mailbox function that makes the initial migration from some other Exchange repository faster and more parallelizable than without it. We are extremely pleased, and we have basically stopped hosting Exchange for our own customers on our own in-house hardware, just using Intermedia as a branded service.
Depending on your requirements (audit copy of every single email and and out, mandatory retention periods, BlackBerry connectivity, etc.), they probably can do anything you're asking for. Their uptime has been stellar except for one morning of about 3 to 4 hours, when a major MAN cable was busted around Manhattan somewhere and disconnected their datacenter. Other than that, we have not had the long, painful, tension-filled, customer-angering outage periods that we used to have with another provider which shall not be named. (OK, it will: GroupSpark. Stay far away from them.)
-- Jeff Saxe
Network Engineer, Blue Ridge InternetWorks
Charlottesville, VA
www.briworks.com
+1 for intermeida. I'm digging it.
Though I've yet to find a way to turn off copying the originator of the e-mail when hitting reply all. Anyone know how to fix that?
Andy Ringsmuth wrote:
Barring that, what recommendations might the NANOG community have for an extremely rock-solid e-mail hosting company? I realize that may mean self-promotion, but hey, bring it on.
I would strongly recommend against GoDaddy's hosted email. See my earlier post on 9/8 about their idiotic use of ancient SORBS data.
Justin
I would strongly recommend against GoDaddy's hosted anything. See <everywhere> for their idiotic <everything>.
There fixed that for you 
It's definitely luck that's kept you outage free -- my former employer
outsourced all their customer e-mail services to Mailtrust, and had no end
of problems with it. They're on my "avoid with extreme prejudice" list.
- Matt
Agreed -1 for GroupSpark (AKA 123together)
At my former firm we had much success with Mailstreet.com and their
exchange hosting email services -- very simple to use admin panel and
great customer service.