Dunno how operational this is, but it sure is a pain in the butt.
I have a .com domain that I would dearly like to remove from NSI's
clutches. In a moment of poor thinking a few years ago I registered it
through Worldnic, so its email address is no.valid.email@WORLDNIC.NET,
making it impossible to transfer since there's no address for the new
registrar to ask whether the transfer's OK.
No problem, I still have my account number that NSI assigned me in 1999, I
can log into their web site and update the email address. Except that
every single fricking time I try, it says:
System is temporarily unavailable. Please try back later.
It's been saying this for months. It worked for about 30 seconds last
month, enough to pay them $35 to keep the domain alive, but I wasn't able
to get back in to change the address. In the past I'd have let it expire
and reregistered it the next day, but nowadays the vultures will beat you
to it.
E-mail requests asking when it'll be working again are sometimes ignored,
sometimes answered three days later with boilerplate telling me that I can
update my info through their wonderful web site. (I think this is known
in the CRM biz as "excellent" service.)
So is there any hope? Do I need to get a pizza and rent a couple of
movies and camp by the phone while I wait on hold or what?
Regards,
John Levine, johnl@iecc.com, Primary Perpetrator of "The Internet for Dummies",
Information Superhighwayman wanna-be, http://iecc.com/johnl, Sewer Commissioner
Write for PGP key, f'print = 3A 5B D0 3F D9 A0 6A A4 2D AC 1E 9E A6 36 A3 47
I have to say that I have been having the same problem with them. I have
been waiting for a .net and its almost 3 months since the domain has been
"expired" and no updates have been made on the domain in that time. I have
tried contacting the administrative contact but they don't respond (of
course).
Is there a way you can rock NSI's world to get the domain or are they
forever lost within the sub-space ether??
(not had good dealings with them before and dont expect to this time either)
I have to say that I have been having the same problem with them. I have
been waiting for a .net and its almost 3 months since the domain has been
"expired" and no updates have been made on the domain in that time. I have
tried contacting the administrative contact but they don't respond (of
course).
We went through that last year. The domain name was > 3 months past
expiration, and I finally called NSI and got kicked up the food chain to
someone "in legal". I was told that "NSI will not release expired domain
names for other to register unless the name is intentionally transferred by
the [ex] owner of the domain". And there at lay, until the name we had been
trying for 3 1/2 months to register was mysteriously registered by abovenet.
Is there a way you can rock NSI's world to get the domain or are they
forever lost within the sub-space ether??
I hear big $$ works well, but if you're just one of "us", you can forget
about anything even remotely related to either "service" or "honesty".
(not had good dealings with them before and dont expect to this time either)
I have to say that I have been having the same problem with them. I have
been waiting for a .net and its almost 3 months since the domain has been
"expired" and no updates have been made on the domain in that time. I have
tried contacting the administrative contact but they don't respond (of
course).
We went through that last year. The domain name was > 3 months past
expiration, and I finally called NSI and got kicked up the food chain to
someone "in legal". I was told that "NSI will not release expired domain
names for other to register unless the name is intentionally transferred by
the [ex] owner of the domain". And there at lay, until the name we had been
trying for 3 1/2 months to register was mysteriously registered by abovenet.
Is there a way you can rock NSI's world to get the domain or are they
forever lost within the sub-space ether??
I hear big $$ works well, but if you're just one of "us", you can forget
about anything even remotely related to either "service" or "honesty".
(not had good dealings with them before and dont expect to this time
We went through that last year. The domain name was > 3 months past
expiration, and I finally called NSI and got kicked up the food chain to
someone "in legal". I was told that "NSI will not release expired domain
names for other to register unless the name is intentionally transferred by
the [ex] owner of the domain". And there at lay, until the name we had been
trying for 3 1/2 months to register was mysteriously registered by abovenet.
The only way I've found to reliably get an expired domain was to use the services of snapnames.com. Sure enough, a domain had been expired for months, yet could not be registered. Looking through NSI's site (they didn't respond to email or voice mail) I found this:
'Many factors may cause the "expiration date" to vary from the eventual date of deletion.'
Could they possibly be more vague?
Snap names was eventually able to secure the domain, but it took a month or two of waiting for it to actually be deleted from NSI's database. Ironic that NSI even pointed right to snapnames when I did the initial registration search? Hmmm... They seem to want a cut of every domain transaction possible.
We went through that last year. The domain name was > 3 months past
expiration, and I finally called NSI and got kicked up the food chain to
someone "in legal". I was told that "NSI will not release expired domain
names for other to register unless the name is intentionally transferred by
the [ex] owner of the domain". And there at lay, until the name we had
been
trying for 3 1/2 months to register was mysteriously registered by
abovenet.
The only way I've found to reliably get an expired domain was to use the
services of snapnames.com. Sure enough, a domain had been expired for
months, yet could not be registered. Looking through NSI's site (they
didn't respond to email or voice mail) I found this:
'Many factors may cause the "expiration date" to vary from the eventual
date of deletion.'
Could they possibly be more vague?
Snap names was eventually able to secure the domain, but it took a month or
two of waiting for it to actually be deleted from NSI's database. Ironic
that NSI even pointed right to snapnames when I did the initial
registration search? Hmmm... They seem to want a cut of every domain
transaction possible.
Yeah, I had actually considered that but wasnt sure on the "effectiveness"
of yet another money spinning exercise.
*sigh*
Looks like I might have to take the plunder and pay them to do it. I
currently have the domain being watched by the free component of snapnames.
normally i don't "me too!" but just for the sake of being counted as
one of the gouged, "me, too!" i had this *exact* same experience,
except that the domain i was trying to register (more than 6 months
exired) was eventually registered by someone using myname.com.
the upside? this prompted me to get off my lazy butt and stop using
netsol to register our 10 or so domains/month for customers. we are
working with opensrs now. (in the process of getting contracts
reviewed, etc., and should be fully migrated away from using netsol in
about 30 days.)
deeann m.m. mikula
director of operations
telerama public access internet http://www.telerama.com
1.877.688.3200
