[ reposted from subscribed address <blush> ]
anyone on fios/frontier can please run a quickie and see if you can get
to http://psg.com/? have a net friend who can not from multiple hosts
on their home lan and he has rebooted router. called support and they
showed their sunday best "the web site is down." sigh.
randy
Works fine from FIOS in Dallas, TX:
traceroute to psg.com (147.28.0.62), 64 hops max, 52 byte packets
1 wireless_broadband_router.home (192.168.74.1) 0.955 ms 0.556 ms
0.466 ms
2 lo0-100.dllstx-vfttp-305.verizon-gni.net (108.19.21.1) 8.485 ms
6.878 ms 7.740 ms
3 t0-11-0-4.dllstx-lcr-21.verizon-gni.net (100.41.202.110) 9.509 ms
9.147 ms
t0-7-4-0.dllstx-lcr-22.verizon-gni.net (130.81.218.82) 12.641 ms
4 * * *
5 0.ae2.br2.dfw13.alter.net (140.222.225.53) 11.300 ms 10.578 ms
9.156 ms
6 sl-st31-dal-.sprintlink.net (144.232.25.125) 12.739 ms 12.290 ms
12.203 ms
7 144.232.12.195 (144.232.12.195) 9.740 ms
144.232.11.207 (144.232.11.207) 13.921 ms
144.232.12.195 (144.232.12.195) 10.403 ms
8 144.232.12.138 (144.232.12.138) 27.853 ms 24.854 ms 24.937 ms
9 144.232.1.101 (144.232.1.101) 36.967 ms 35.642 ms 37.945 ms
10 144.232.10.186 (144.232.10.186) 39.913 ms 39.716 ms 39.950 ms
11 144.232.10.191 (144.232.10.191) 72.407 ms 72.032 ms 69.433 ms
12 sl-gw20-sea-11-0-0.sprintlink.net (144.232.8.60) 70.467 ms
sl-gw20-sea-5-0-0.sprintlink.net (144.232.20.218) 67.034 ms 66.585 ms
13 144.232.9.62 (144.232.9.62) 69.903 ms 67.101 ms 67.374 ms
14 psg.com (147.28.0.62) 62.188 ms 64.435 ms 67.417 ms
in the other message you make clear 'a frontier customer on the fios
infrastructure'... you do mean that, not 'a frontier customer OR a
verizon fios customer' right?
(they don't share, necessarily, the same DNS or transit paths/equipment)
Well,
There are frontier users and there are fios users, and now there are frontier fios users (users that were customers of Verizon, but Verizon sold off part their infrastructure to frontier).
in the other message you make clear 'a frontier customer on the fios
infrastructure'... you do mean that, not 'a frontier customer OR a
verizon fios customer' right?
Ah. Obviously, that's not how I read it. 
But yes, I'm a bog-standard Verizon FIOS customer with no frontier
connection at all.
Looking into this and getting it to the right crew at Frontier.
Marla
in the other message you make clear 'a frontier customer on the fios
infrastructure'... you do mean that, not 'a frontier customer OR a
verizon fios customer' right?
end user with the problem said verizon/frontier. and they are very end
user. debugging with them is a joy.
randy
Looking into this and getting it to the right crew at Frontier.
thanks, marla. the atlas probe nick found *seemed* to be able to ping,
but not resolve dns.
can i claim abuse when an old geek asks for ping or dig and gets back
jason web glorp? it may be restful, but not on these old eyes. 
randy
Sounds like you're talking to my dad. Tell him I said hi.
Chuck
This issue has now been resolved.
Cheers
Marla
Frontier Communications