I have finished compiling all of your responses into a summary document. I included all of the concerns that were surfaced and discuss why, for our particular situation, we will be using one technology vs another. I anticipate some controversy, so try to keep your criticism constructive in nature and I will revise the document to include those points as well.
Thanks again to the operator community!
Microsoft Certified Professional
CompTIA Network+ Certified
Cisco Certified Network Associate
Phone service cut off after power outage
Calgary - A power outage in a Telus equipment building knocked out phone
service for thousands across southern Alberta Thursday night.
The 911 service was also briefly affected, prompting an alert to flash
across television screens, advising people who required emergency
assistance to drive to the nearest fire or police station. That service
was restored first.
The back-up generator kicked in but then itself suffered a fault which
required the replacement of specialist parts, the firm said.
Standby batteries for the back-up were exhausted by the time the repairs
were completed, knocking out Demon's email and e-commerce services. Some
leased line users lost their connection completely.
Customer service phone lines also suffered, leaving users with a
restricted service as they tried to discover what was going on.