Controlling RIAA's "hired guns"

I know that this has somewhat thoroughly discussed here as of late, but when
has it ever been acceptable to allow hackers to
break into a customer's computer? I thought that abuse and security teams
were designed to stop this type of thing.

Problem is, many many end users won't know their computer has been
hacked necessarily. They might now its broken:) it won't connect,
what's invalid media type:), or where did my winders go!

But many people have no idea anything has happened. Look at how much
code red type activity is still happening.