Contact at Tucows domains?

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1

RE: Contact at Tucows domains?

Anyone know a good high-level contact at Tucows Domains? I have a
customer who is having a problem with a Tucows Reseller. (massive
problems!)... and Tucow's own domain support line isn't being very
helpful. (the guy just wants to pay with a credit card for the renew his
domain... he is NOT asking for much!)

2

Tucows is awesome. Their CEO has his email on the whois entry.

Cheers,
Joshua

Joshua Goldbard
VP of Marketing, 2600hz

116 Natoma Street, Floor 2
San Francisco, CA, 94104

3

I just got a very good contact sent off-list. Assume this is resolved
unless/until I can't get a reply/resolution from the e-mail I just sent.
In that case, I'll post an update.

Thanks!

4

I keep getting off-list lectures about how accepting payment via credit
card (verses another payment method) is NOT a requirement of a registrar
(or registrar reseller). That is/was NOT the issue and is besides the
point. The problems are MUCH more fundamental than that. Sorry if my
original wording of my original e-mail contributed to that
misunderstanding. But, as I mentioned, I think I've just alerted the
right people at Tucows who SHOULD be able to resolve this.