CON Edison adds additional customer service lines

For Immediate Release: September 16, 2001

CON EDISON ADDS NEW CUSTOMER SERVICE LINE
New York - Since the terrorist attack on the World Trade Center, more
than half of Con Edison�s customer service and emergency telephone
lines have been knocked out of service.

Con Edison has added an additional line: 212-243-1900. The regular
line, 800-75-CONED, is working but customers may experience delays.