Comcast Routing Issues: Northern NJ: Random Failures

Experiencing some random connectivity issues since 5 AM this morning. Some sites work, but other sites fail.

For example, the following sites fail:

www.xs4all.nl has address 194.109.6.92
www.hyperspin.com has address 70.86.191.106
bgplay.routeviews.org has address 128.223.51.92
www.servermatrix.com has address 70.87.6.12
us.f308.mail.yahoo.com is an alias for f308.mail.mud.yahoo.com.
f308.mail.mud.yahoo.com has address 68.142.200.218
www.msn.com is an alias for www.msn.com.nsatc.net.
www.msn.com.nsatc.net has address 207.68.173.76

Some of the sites that work:
www.yahoo.com is an alias for www.yahoo-ht2.akadns.net.
www.yahoo-ht2.akadns.net has address 209.73.186.238
www.theplanet.com has address 70.87.6.11

Tracing the path to www.xs4all.nl (194.109.6.92 on TCP port 80 (www), 30 hops max
3 po-70-ar01.verona.nj.panjde.comcast.net (68.86.209.254) 8.012 ms 8.501 ms 7.217 ms
4 po-10-ar01.plainfield.nj.panjde.comcast.net (68.86.208.5) 16.606 ms 7.172 ms 9.656 ms
5 * * *
6 * * *
7 XS4ALL.so-7-0-0.nar1.AMS1.gblx.net (146.82.33.178) 88.271 ms 88.498 ms 88.779 ms
8 * * *
9 * * *
10 * * www.xs4all.nl (194.109.6.92) [open] 100.272 ms

Tracing the path to www.hyperspin.com (70.86.191.106) on TCP port 80 (www), 30 hops max
3 po-70-ar01.verona.nj.panjde.comcast.net (68.86.209.254) 7.877 ms 8.519 ms 11.860 ms
4 po-10-ar01.plainfield.nj.panjde.comcast.net (68.86.208.5) 20.075 ms 8.791 ms 9.354 ms
5 * * *
6 te-3-1.car1.NewYork1.Level3.net (4.71.172.109) 104.601 ms 11.531 ms 76.191 ms
7 * * *
8 ae-3.ebr2.Washington1.Level3.net (4.69.132.93) 27.147 ms * *
9 * * *
10 * * *
11 * * *
12 ae-14-53.car4.Dallas1.Level3.net (4.68.122.80) 50.182 ms 49.508 ms 50.082 ms
13 THE-PLANET.car4.Dallas1.Level3.net (4.71.122.2) 48.236 ms 50.046 ms 50.268 ms
14 te9-2.dsr01.dllstx3.theplanet.com (70.87.253.14) 50.146 ms 49.863 ms 50.350 ms
15 * * *
16 po2.car02.dllstx5.theplanet.com (70.84.160.164) 48.519 ms 54.368 ms 50.494 ms
17 * * w0.monitoringservice.net (70.86.191.106) [open] 51.043 ms

Tracing the path to bgplay.routeviews.org (128.223.51.92) on TCP port 80 (www), 30 hops max
3 po-70-ar01.verona.nj.panjde.comcast.net (68.86.209.254) 7.600 ms 7.128 ms 10.339 ms
4 po-10-ar01.plainfield.nj.panjde.comcast.net (68.86.208.5) 11.138 ms 8.922 ms 9.545 ms
5 * * *
6 te-3-1.car1.NewYork1.Level3.net (4.71.172.109) 87.462 ms 209.727 ms 11.884 ms
7 ae-2-54.bbr2.NewYork1.Level3.net (4.68.97.97) 9.474 ms 9.653 ms 12.210 ms
8 * * *
9 ge-11-2.hsa2.Seattle1.Level3.net (4.68.105.167) 78.626 ms 80.986 ms 80.362 ms
10 nero-gw.Level3.net (63.211.200.246) 81.885 ms 82.461 ms 81.300 ms
11 ptck-core2-gw.nero.net (207.98.64.138) 84.448 ms 81.504 ms 83.086 ms
12 eugn-core2-gw.nero.net (207.98.64.1) 94.238 ms 86.005 ms 88.229 ms
13 eugn-car1-gw.nero.net (207.98.64.165) 84.733 ms 84.361 ms 83.977 ms
14 uonet8-gw.nero.net (207.98.64.66) 83.928 ms 85.713 ms 83.830 ms
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *

Tracing the path to www.msn.com (207.68.173.76) on TCP port 80 (www), 30 hops max
3 po-70-ar01.verona.nj.panjde.comcast.net (68.86.209.254) 7.646 ms 8.756 ms 7.115 ms
4 po-10-ar01.plainfield.nj.panjde.comcast.net (68.86.208.5) 8.009 ms 9.532 ms 8.718 ms
5 * * *
6 te-9-4.car1.NewYork1.Level3.net (4.71.172.121) 9.849 ms 8.846 ms 9.479 ms
7 * * *
8 * * *
9 ae-3.ebr2.Denver1.Level3.net (4.69.132.61) 56.636 ms * *
10 ae-2.ebr2.Seattle1.Level3.net (4.69.132.53) 86.490 ms 92.519 ms 90.390 ms
11 * * *
12 65.59.235.6 80.052 ms * *
13 ten7-1.tuk-76cb-1a.ntwk.msn.net (207.46.35.17) 82.178 ms 85.146 ms 82.803 ms
14 * * *
15 * * *
16 * * *

Tracing the path to www.yahoo-ht2.akadns.net (209.73.186.238) on TCP port 80 (www), 30 hops max
3 po-70-ar01.verona.nj.panjde.comcast.net (68.86.209.254) 8.611 ms 8.480 ms 16.737 ms
4 po-10-ar01.plainfield.nj.panjde.comcast.net (68.86.208.5) 8.106 ms 8.679 ms 9.498 ms
5 * * *
6 * * *
7 64.208.110.122 15.380 ms 16.130 ms 14.143 ms
8 ge-2-1-0-p150.msr2.re1.yahoo.com (216.115.108.21) 17.763 ms 17.784 ms 17.642 ms
9 ge-1-31.bas-a2.re3.yahoo.com (66.196.112.45) 16.932 ms 15.591 ms 16.532 ms
10 f1.www.vip.re3.yahoo.com (209.73.186.238) [open] 14.648 ms 15.150 ms 21.820 ms

Tracing the path to us.f308.mail.yahoo.com (68.142.200.218) on TCP port 80 (www), 30 hops max
1 * * *
2 ge-2-1-ur01.narlington.nj.panjde.comcast.net (68.86.220.197) 7.335 ms 6.305 ms 7.131 ms
3 po-70-ar01.verona.nj.panjde.comcast.net (68.86.209.254) 7.631 ms 6.813 ms 8.646 ms
4 po-10-ar01.plainfield.nj.panjde.comcast.net (68.86.208.5) 10.752 ms 11.331 ms 9.550 ms
5 * * *
6 * * *
7 yahoo-2.ar1.DCA3.gblx.net (208.51.74.182) 50.022 ms 16.912 ms 16.820 ms
8 so-0-0-0.pat2.dax.yahoo.com (216.115.101.147) 46.620 ms 46.712 ms 45.851 ms
9 * * *
10 ten-8-1.bas2.mud.yahoo.com (68.142.193.27) 46.818 ms 45.618 ms 53.769 ms
11 * * *
12 * * *

Issue was resolved at 1:35 pm. Thank you for the many replies.

The response when I called Comcast was:

Sorry Sir, We are doing Maintenance, the pipes were dirty, and they were cleaning them’. I asked, which pipes, and they replied ‘The Internet Pipes get clogged, and they need to clean them from time to time’. At which point, I said 'Thanks, and hung up laughing hard.

So this holiday weekend, don’t forget to clean your pipes. :slight_smile:

– Matthew

Pipes?!?! I thought they were Tubes? :slight_smile:

-Jim P.

So they were either blowing you off with a nonsense reply, or they
really believe that.

Both alternatives disturb me. ;-(

Should have said... "I wasn't aware that the Internet was a Male ... that needed cleaning of the pipes" and see what they would have said! hahah
either way... go comcast go!

-Payam

Joseph S D Yao wrote:

I'm sorry, you'll have to explain that one to me.

Joseph S D Yao wrote: