Comcast issues anyone?

I have various customers complaining of comcast issues and from traces i've seen so far it looks to be isolated to comcast or their handoff to someone. Anyone else having these issues and can a comcast network engineer please contact me off list if possible thanks.

Tracing route to [64.38.193.22]
over a maximum of 30 hops:

   1 15 ms 18 ms 17 ms 192.168.1.1
   2 * * * Request timed out.
   3 17 ms 9 ms 27 ms ge-1-7-ur01.seattle.wa.seattle.comcast.net [68.8
6.99.65]
   4 11 ms 11 ms 23 ms te-8-4-ar01.burien.wa.seattle.comcast.net [68.86
.96.189]
   5 17 ms 15 ms 21 ms 68.86.90.222
   6 14 ms 31 ms 17 ms 68.86.90.221
   7 28 ms 27 ms 46 ms pos-0-6-0-0-cr01.sacramento.ca.ibone.comcast.net
  [68.86.85.197]
   8 32 ms 47 ms 42 ms pos-0-7-0-0-cr01.sacramento.ca.ibone.comcast.net
  [68.86.85.181]
   9 40 ms * 48 ms te-1-1-pr01.11greatoaks.ca.ibone.comcast.net [68
.86.84.126]
  10 109 ms 54 ms 154 ms 68.86.88.250
  11 * * * Request timed out.
  12 * * * Request timed out.
  13 * * * Request timed out.
  14 * * * Request timed out.

-Logan

This appears to be an issue between global crossing and Comcast in the Los Angeles area. Filtering comcast routes from our gblx transit ports and resolved the issue now routing via level3.

This issue has been resolved. Global Crossing corrected routing error
in their network. Thank you for your patience.

Courtney Smith
Backbone Service Desk
Comcast National Engineering & Technical Operations