Claro Brazil contact

Mailman List Mirror (Read Only)
1

Anyone knows a direct contact for Claro Brazil ?

The phone number for their NOC on PeeringDB doesn’t work or make sense and e-mails are ignored.

Thank you

2

Hey Scott, I validated those to be correct. They said Dany is the right contact. Did you try e-mailing him?

Pedro

3

Thanks, indeed Dany just got back to us via e-mail.

Are you sure the phone number is correct ? +55 is Brazil , 21 is Rio but it’s written 3 times in a row ( +5521212129004230100 ). In any case, I tried calling the number and it gave an error.

4

Thanks, indeed Dany just got back to us via e-mail.

Glad to know!

Are you sure the phone number is correct ? +55 is Brazil , 21 is Rio but it’s written 3 times in a row ( +5521212129004230100 ). In any case, I tried calling the number and it gave an error.

Claro acquired Embratel, an operator whose code is 21 - their number is actually 21212900. Then you add Rio and Brazil and get +55 21 21212900. But I have no idea about the extra digits…

5

Hey there,

It seems like Claro’s NOC phone number is all good in PeeringDB - https://www.peeringdb.com/net/2680

Simply dial +552121212900, and a member of the NOC team will promptly assist you.

Thanks,

6

Thanks, already got confirmation there is an issue.

For all others chasing this, there is a routing issue between Arelion and Claro. Claro is aware and working on the issue.