Cisco as Big Brother (Was Re: Cisco's AIP vs HSSI)

I can't complain about Cisco support either. Both vendors have been
willing to dedicate whatever resources they have available to fix
things when a problem required immediate action.

Just to close the Netstar loop, I've had excellent support from them
too, and invariably at obscene hours of the night (isn't that always
when things go boom? :-). Can't speak for Ascend, this was in the days
before the purchase.

Is there a router vendor with lousy support? Can we kill this discussion?