Centurylink Contact

Does anyone have a good contact to report outside plant issues in the
Denver, CO area?

Some construction equipment in my neighborhood snagged and snapped a
messenger cable between poles, and probably stretched some copper.
I'd like to make sure that CL actually gets notified and gets it
fixed. My line is fine, so their automated residential customer
service line wasn't helping me at all.

I'd say call the control center at 1.800.524.5249.

And then wait. And wait. And wait. You're gonna need a Snickers.


If it was the cut that happened at 10:40 PDT it was restored at 12:50 PDT.

We lost RX on a circuit, but not TX.

Kevin Broderick - IT Operations Manager