BT monopoly causes widespread network failure

Sean Donelan writes:

The joy of single provider service.

No, you mean: the joy of a rapacious monopoly with a spineless regulator.

BT has successfully stalled opening itself up to competition
as required by EU and UK law, by sitting on the local loop.
Meanwhile, they themselves are deliberately slow on rolling
out modern broadband services (e.g., xDSL) compared to the
EU average. In short, the UK is *the* backwater of Europe
when it comes to high-speed Internet connectivity -- it is rare
to find at all, and when you find it, it's not cheap.

That BT's outage affected so many people and organizations
is a horrific indictment of the disastrous policy line the
regulator has taken, and the incompetence of the government
when it comes to promoting its stated aim of increased
connectivity for UK residents.

The official line is at:

http://www.oftel.gov.uk/publications/local_loop/llufacts/llufacts0501.htm

Even the OFFICIAL statistics are depressing:

Number of fixed lines in the UK: 35 million
Number of BT ADSL connections: 50 thousand

There are FOUR sites where local loop unbundling can happen,
and they are not remotely in the biggest population centres.

By comparison:

http://news.zdnet.co.uk/story/0,,t269-s2092106,00.html

BT admits that it has only handed over 163 residential lines
to other operators

By comparison, during last night's election coverage in Denmark,
there were 29000 DSL-speed connections to streaming servers
operated by one of the main TV operators. Nearly everyone
I know in the IT field has DSL at home. Operators are offering
low-price SDSL. Unbundling is working.

Not only is Denmark a much smaller economy than the UK,
it also has some very different geographical challenges:
it is made up of 400 islands. Yet, even in areas of
relatively low population concentration (esp compared to,
for example, London), it is possible to get DSL connectivity
provided from at least one operator, and often several (4+).

Most EU countries can claim the same sucess as DK.

Shame on the UK's government, which is directly responsible
for the regulatory environment which deprives a huge percentage
of the population from getting better, cheaper service than
they get from their expensive, unreliable monopoly called British Telecom!

[BT lost]
of its national IP backbone on Tuesday affecting DSL and Dialup
service across multiple ISPs in the UK.

These ISPs had NO CHOICE wrt multihoming. They can thank their government.

According to news
reports, this affected almost all DSL service in the UK.

Right, because of the 50000 or so DSL customers in the country,
a maximum of *163* are not supplied by BT.

What happened to BT? Is this a unique "feature" of the UK marketplace
or can the same thing happen in the USA?

You have evil incumbents in the USA too. Beware.

  Sean.

Oh Sean's rants are always soooooo much better than mine...

Alex Bligh
Personal Capacity

"Sean M. Doran" wrote:

Sean Donelan writes:

> The joy of single provider service.

No, you mean: the joy of a rapacious monopoly with a spineless regulator.

[snip]

could be worse, we could have an (even more) incompetent rapacious
monopoly and *no* regulator.

The situation in New Zealand is as follows:

ADSL users can pay as much as $NZ199 a month (about $80) for an ASDL
connection. After the first 1.5GB of data they then pay an additional
18c per MB!

If they have a static IP address they can also expect several
"micro-outages" per hour because Telecom NZ are using RIP and don't
appear to know how to configure it.

http://www.idg.co.nz/webhome.nsf/81476e1c0cf66ad0cc256896007c00e7/07df662a6b4a3669cc256ae700756a8e!OpenDocument

(apologies for the absurdly long links.)

Giles

Also sprach Sean M. Doran

Sean Donelan writes:

The joy of single provider service.

No, you mean: the joy of a rapacious monopoly with a spineless
regulator.

BellSouth and the FCC and Kentucky Public Service Commission?

Oh, you're still talking about BT...sorry.

BT has successfully stalled opening itself up to competition as
required by EU and UK law, by sitting on the local loop.

Like BellSouth.

Meanwhile, they themselves are deliberately slow on rolling out modern
broadband services (e.g., xDSL) compared to the EU average.

Like BellSouth.

In short, the UK is *the* backwater of Europe when it comes to
high-speed Internet connectivity -- it is rare to find at all, and when
you find it, it's not cheap.

Like Kentucky.

You have evil incumbents in the USA too. Beware.

Ah...here we're back to talking about BellSouth again. I knew I was
right in the first place! :slight_smile:

Yes. But I'm more interested in how a provider manages to wipe
out their entire national network. That takes talent.

I'm sure BT has some clever network engineers, and they could have
done it to themselves. On the other hand, BT uses the exact same
equipment as US providers and other providers around the world.
Is there some latent defect in the vendor gear we all use?

Or arrogance. There seem to be a lot of allegedly clueful service
providers out there that have single points of failure, lack of
genetic diversity, insufficient resources assigned to allegedly
mission-critical facilities, etc.etc.

Notice for example there doesn't seem to be anyone from BT
speaking here... I assume, given the usual suspects that
graciously ignore the NA in NANOG, that nothing relevant has
been posted on UK/European lists...

A small number of my end users that have Pacbell/SBC dsl are having problems accessing our corporate vpn . Does anyone have contact information for them? I haven't had much success reaching the higher level technical staff via the generic support number. Thanks in advance for any help.

Tim Stiles

Yes. But I'm more interested in how a provider manages to wipe out
their entire national network. That takes talent.

Had this Telstra tech in my Spring Hill CO a while back, he was splicing
fibre for a Telstra run into the CO. Merrily tells me how, just
yesterday, he's splicing foc 150km north of Brisbane, and woops, gets the
main run by accident, isolating 1000's of services...

So was the incident more like:

"<snip><splice><snip><whoops><splice><hope nobody noticed><snip><splice>"

or

"Well, that 'S' in the circuit number *looked* like a 5. I guess I better
drive back out and fix it, huh?"

:wink:

"Well, that 'S' in the circuit number *looked* like a 5. I guess I
better drive back out and fix it, huh?"

5 hour outage, he didn't notice...